(4.5 / 5)1082+ Ratings

Chi Chi London Reviews

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Overall Rating

4.5
4 Reviews
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About Chi Chi London

Chi Chi London is a fashion brand that offers a wide range of women's clothing and fashion dresses. Their product line includes unique and luxury dresses, clothes, and kids wear. Some of their standout items include the Dobby Wrap Midi, Puff Sleeve Premium Lace, Ruffle Detail Dobby Maxi, Diamond Quilted Longline Belted, and Bardot Ruched Mesh Maxi. They also offer a full product range that runs from a petite size 4 to a size 26 in their Curve range. For taller customers over 5ft 8, they have a Tall range, as well as a Maternity range designed especially to flatter bumps of all sizes. Their fashion celebrates the principle that fashion is for all.

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Chi Chi London Customer Reviews (4)

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Anna Hall
Anna Hall
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Feb 14, 2023
Eddie Jones
Eddie Jones
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Feb 12, 2023
Simone Rhéaume
Simone Rhéaume
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Feb 11, 2023
Silje Larsen
Silje Larsen
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Feb 11, 2023

Chi Chi London Customer’s Q&A

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Chi Chi London FAQs

FAQ

About chichiclothing.com Prices and Cost?

Chi Chi London is a fashion brand that designs unique and luxury dresses, clothes, and kids wear. The prices for their products vary depending on the type of clothing. For general women's clothing, the price range is from £0 to £150. For their bridal collection, the prices can go up to £200 and above. They also offer a premium collection of tops for women, with prices starting from $64.80. Additionally, Chi Chi London has sales and offers where you can add chic items to your wardrobe without breaking the bank. They include a range of their favorite dresses, jumpsuits, and heels in their sales, offering the latest trends at unbeatable prices.

FAQ

What is the quality of Chi Chi London products?

Chi Chi London is a brand that offers a variety of products. The quality of their products is often praised, with many customers expressing satisfaction with their purchases. However, some customers have reported issues with sizing, stating that it can be a bit hit and miss depending on the style of the outfit. There are also instances where customers have faced challenges with the brand's customer service and refund process. It's worth noting that experiences can vary, and what works well for one person might not work as well for another. It's always a good idea to check multiple reviews and consider your personal preferences when making a purchase.

FAQ

About chichiclothing.com Popular Products and Services?

Chi Chi London is a popular online fashion retailer. They offer a wide range of women's clothing and fashion dresses. Some of their popular products include the Dobby Wrap Midi, Puff Sleeve Premium Lace, Ruffle Detail Dobby Maxi, Diamond Quilted Longline Belted, and Bardot Ruched Mesh Maxi. They also have a premium collection of tops for women, including versatile long sleeve tops and daring off-the-shoulder tops. Chi Chi London celebrates the principle that fashion is for all, offering unique and luxury dresses, clothes, and kids wear.

FAQ

About chichiclothing.com Payment Method?

Chi Chi Clothing offers two payment methods: Afterpay and Clearpay.

With Afterpay, you can break down your payments into four installments, due every two weeks, interest-free. To use Afterpay, choose it as your payment method at checkout, register with Afterpay, and provide your payment details. They accept US Visa or Mastercard. All Afterpay customers are required to make their first payment at the time of purchase. The remaining installment payments are deducted automatically from your selected payment method every two weeks.

Similarly, Clearpay allows you to break down your payments into four installments, due every two weeks, interest-free. To use Clearpay, choose it as your payment method at checkout, register with Clearpay, and provide your payment details. They accept Visa or Mastercard. All Clearpay customers are required to make their first payment at the time of purchase. The remaining installment payments are deducted automatically from your selected payment method every two weeks.

Please note that Afterpay is only available to customers with a US billing address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Clearpay is only available to customers with a UK billing address. Customers with international billing addresses will not be able to create a Clearpay account.

FAQ

chichiclothing.com Return Policy?

The Return Policy of chichiclothing.com states that all customers have 28 days from the date of delivery to return any unwanted items for a refund. Please allow 14 days from the date your return is delivered for your refund to be issued and for the funds to reach your bank account.

As for the Shipping Policy, they offer free shipping on orders that total $135 or more. Anything below this amount is charged a flat fee of $5. They also provide other delivery options, including Next Day and Saturday shipping. Standard shipping to Canada and the US is roughly $20, with a delivery window of 6-13 business days. For orders that are placed after 5:30pm GMT, your order will be processed on the next business day.

FAQ

What is the contact information of chichiclothing.com?

The contact information for chichiclothing.com is as follows:

Registered Address: Chi Chi London T/A Wigglebug Ltd, Redburn Industrial Estate, 16-18 Woodall Road, Enfield, Middlesex, EN3 4LE.

You can reach them via Email at customerinfo@chichiclothing.com.

Please note that their customer services operating hours are Monday to Friday, 8am - 4pm GMT. Currently, their phonelines are down due to a technical issue. In the meantime, you can contact them via their social channels, or the email address provided above.

FAQ

How do I return an item to chichiclothing.com?

To return an item to Chi Chi Clothing, you need to adhere to the following conditions: Items must be returned within 28 days from the day you receive the parcel. The items must be unworn as new with all original Chi Chi tags attached. Swimwear without the hygiene seal intact cannot be returned. Jewellery sets containing pierced earrings cannot be returned. Shoes must be tried on indoors and must not show any signs of wear. If an item has been washed or altered in any way, this cannot be returned. Please hold onto your proof of postage receipt until you have received your refund/exchange just in case they need to see this in the future. They cannot issue a refund or exchange where a postage receipt cannot be presented to them on request. If an item you have received was delivered late, incorrect or faulty, please contact them. Contact must be made within 7 days of delivery. All items are quality checked on return. If an item is returned to them damaged, worn, or in an unsuitable condition without prior agreement, they may be unable to accept this back and it may be returned to you at an additional cost. If you are unable to return your item to them on time, contact must be made within your 28 days from delivery to inform them of the late return. Any returns made after the 28th day will not be eligible for a refund. Please note, any items returned to them outside 28 days without prior agreement may be returned to you at an additional cost. Any orders which are returned to them where a gift voucher and card payment have been used, they will refund the full gift voucher value back to your Chi Chi account first. Any remaining balance of your refund will be issued back to your payment card. Chi Chi reserve the right to decline a refund or exchange where the above steps have not been taken. For assistance with how to create or track your return, please see their FAQ section.

FAQ

What payment methods does Chi Chi London accept?

Chi Chi London accepts payment via credit or debit card (Visa, Mastercard, Maestro, and American Express), PayPal, and Klarna.
FAQ

Does Chi Chi London offer free shipping?

Yes, Chi Chi London offers free standard shipping on orders over a certain amount, depending on the destination country. They also offer express shipping for an additional fee.
FAQ

Does Chi Chi London offer a warranty for their products?

Chi Chi London does not offer a specific warranty for their products, but they do accept returns and exchanges for faulty or damaged items.

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